Frequently Asked Questions

Older roofing shingles have a 15- to 30-year lifespan depending on the shingles’ quality, the location, foliage around your home, and how well the roof was installed originally. Direct sunlight, weather/wind damage, and poor ventilation can shorten the life of your roof.

The CertainTeed and GAF shingles we use today have lifetime warranties, but that hasn’t always been the case. We advise that 12-15 years is a good rule of thumb to go by. At that point, check for these warning signs:

• Curling shingles
• Loss of the asphalt granulation (looks like bald spots)
• Evidence of leaking on your ceilings
• Missing shingles
• Visible cracks
• Rusted or missing flashing

Your estimate will enclose a detailed description of all actions that will take place during the re-roofing and offer 4 options of roofing choices that vary with warranties and product quality. If gutters, gutter guards or skylights were also assessed at your appointment, the pricing and product descriptions for those items will be included as well.

We can install your roof all year round, except for the days with severe weather conditions: rain, thunderstorms, day temperature lower than 38F, etc.

Weather permitting, it could be as early as 2 days after we receive your signed estimate. When that is received, we put your property in the installation queue. Most often, your roof is installed within 2-10 days of receiving all of your completed paperwork.

On installation day, your home will essentially become a construction site. The crew will use tarps to cover the immediate grounds around your home, as this will also assist with proper site cleanup. As the project starts, old shingles will be removed, nails will fly away and wind will blow shingles. Be advised – all will be cleaned and a magnetic sweep is completed to remove all debris and materials before we finish work on your home.
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*Please be aware that your roof has been there for approx 15 to 20 years accumulating dust, pollen and tree debris. All that dirt will be in the air when our technicians take off the shingles.

*Crew members will remove the shingles from the roof and one member is responsible for throwing them down to a crew member on the ground to place them in the dumpster. This is why the dumpster needs to be located close to your home.

*Once we take the shingles and underlayment off, we will check the wood decking for damaged/rotten areas. A new roof cannot be installed on sub-par decking. We will replace damaged decking at a cost agreed in the installation contract.

*New underlayment is installed and then the new shingles.

*The crew members will clean as best as they can the blown shingles, nails or debris and put all in the dumpster.

*Dumpster will be collected the evening of or the day following your installation. The driver will clean up the area where the dumpster was located.

Appointments may be cancelled/rescheduled without penalty, if a customer notifies Alpha Omega 2 business days in advance of their scheduled appointment. Any changes made within 48 business hours of the scheduled appointment are subject to a $75 cancellation fee.

Every house is different, that’s why Alpha Omega provides personalized quotes for each individual home. However, the two main factors will be the square footage of your home, thus your roof, and the type of roofing material that you choose. Schedule an appointment today with one of our Professional Roof Consultants today for a free estimate by calling your local office or filling out the Contact Us form on our website.

Appointments may be cancelled/rescheduled without penalty, if a customer notifies Alpha Omega 2 business days in advance of their scheduled appointment. Any changes made within 48 business hours of the scheduled appointment are subject to a $75 cancellation fee.

Alpha Omega is proud to be one of the few roofing contractors to provide financing options. Click here or the “Payment Plans” icon to choose which financing option is right for you.

Alpha Omega offers all major manufacture shingle brands including, but not limited to, GAF, Owens Corning, IKO, TAMKO, and Certainteed.

We are proud to say that we are licensed and insured. No matter which roofer you choose, we encourage every customer to make sure to check that their roofer is licensed and insured.

Alpha Omega offers a 2-year workmanship warranty on all roof replacements in addition to the manufacturer material warranty of the shingles that are installed.

We do not, however, we offer a secure credit card payment transaction through a third-party provider called Payzer.

There is an additional 4% processing fee on all payments over $1,000.00.

Alpha Omega offers a 2-year workmanship warranty on all roof replacements in addition to the manufacturer material warranty of the shingles that are installed.

Alpha Omega offers a 2-year workmanship warranty on all roof replacements in addition to the manufacturer material warranty of the shingles that are installed.